This badge was issued to Salina Brown on 30 Oct 2017.
ITIL v3 Foundation Course Completion Badge
Issued by
Lumify Group
Earners of the DDLS ITIL® v3 Foundation Course badge have gained comprehensive first-level skills in the provision, support, and delivery of IT Services. Individuals who have completed ITIL v3 Foundation training demonstrate a commitment to gain skills relevant to the service management industry. These skills provide the essentials of IT Infrastructure Library (ITIL) and help the learner understand how their organisation can benefit by applying the ITIL principles to their work environment.
- Type Learning
- Level Foundational
Skills
- Availability Management
- Business Relationship Management
- Business Risk Management
- Capacity Management
- Change Management
- Configuration Management
- Continuity Management
- Customer Service
- Incident Management
- Information Security Management
- IT Change Management
- IT Governance
- ITSMF
- Problem Management
- Release And Deployment
- Service Level Management
- Service Lifecycle
- Service Management
- User Support