The CS Leader curriculum includes 10 courses for aspiring CS Leaders (eg. Sr CSMs or Team Leads) who want to accelerate their CS leadership skills. Earners of the certificate have proven knowledge of best practices and strategies for CS hiring, onboarding, compensation and budgeting, as well as how to manage CSM:customer ratios and customer segmentation, improve efficiency and scale with CS and CS Ops, and more.

• Type Certification
• Level Advanced
• Time Days
• Cost Paid