This badge was issued to Kiet Hung Ngo on 16 Jul 2023.
Expires on 24 Aug 2027![ITIL 4 ® STRATEGIST Direct, Plan and Improve](https://images.credly.com/images/a399bbd9-92d5-4f0d-8d26-9dc5198b8740/image.png)
ITIL 4 ® STRATEGIST Direct, Plan and Improve
Issued by
PeopleCert
ITIL 4 ® Strategist Direct, Plan and Improve proves that the individual has the understanding and know-how in aligning their team’s objectives to the organisational strategy. They can drive organisational change and embed a culture of continual improvement creating a learning and improving IT organisation with a strong and effective strategic direction. They can also apply improvements with planning work, decision-making, innovating and improving products with the necessary agility.
Skills
- Availability Management
- Business Case Development
- Business Change Management
- Business Plan Development
- Collaboration And Teamwork
- Communication
- Creation and Implementation of Target Operating Models
- Customer Service Management
- Data Management
- Driving Company Culture Change
- Education and Training Provision
- Emerging Technology Monitoring
- Enterprise Architect
- Financial Management
- Information Analysis
- Information Security Management
- Information Systems Governance
- Knowledge Management
- Leadership Development
- Learning How to Learn
- Measurement And Reporting
- Negotiation
- Planning And Organisation
- Planning And Organization
- Problem Solving
- Project, Programme and Portfolio Management
- Risk Management
- Service Delivery and Management
- Service Level Management
- Stakeholder Management
- Strategic Planning
- Supplier Management
- Sustainable Management
- Systems Development Management
- Systems Engineering
- UX Design, Experience and Support
Earning Criteria
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The individual has passed the ITIL 4 ® STRATEGIST Direct, Plan and Improve exam.