This badge was issued to Michael Holt on 09 Nov 2018.
IBM Delivery Project Executive Profession Certification - Expert
Issued by
IBM
The badge holder may use the title of Delivery Project Executive or Delivery Partner Executive. They demonstrate a complete understanding of their client's and IBM's business challenges and priorities, and deliver high-quality services and support to meet client expectations. They achieve high client satisfaction by building effective relationships with client management and executives. They promote an environment of growth and innovation that proactively delivers client value.
- Type Certification
- Time Years
- Cost Free
Skills
Earning Criteria
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Demonstrated knowledge of their customers strategy, objectives, critical success factors, competition, and industry trends to ensure quality delivery of services.
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Implemented customer satisfaction programs to ensure services were on a continuous improvement plan.
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Led the account team to reduce cycle time, eliminate defects, and improve time to delivery.
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Applied Business Unit Strategy knowledge to the delivery of services in support of the client's environment.
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Successfully managed overall cost, schedule, and service deliverables as they relate to their IBM delivery organization.
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This badge is only available to IBM Employees and aligns to the Expert Capability level in the IBM Career Framework.
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For any questions about this badge, please contact Krasimir.Mirchev@ibm.com