Services Manager Green Belt

Issued by Cisco

The holder of this credential understands the fundamentals of Services Manager role requirements, has the essential knowledge and skills to successfully perform in their role and to lead Cisco into the future of Customer Success.The course takes approximately 9.5 hours.

Type Learning
Level Foundational
Time Hours
Cost Free

Additional Details

Skills

ACC
ATX
Business Acumen
business financial instruments
Communicating for Impact
Contract Management
Customer Experience
Customer Success
CX
cxsat
DNA
lifecycle financial taxonomy
P&L Management
services manager
Services One
Statement Of Work
The Art of Influencing
Tools And Processes

Earning Criteria

Complete learning map and pass final exam to earn your Green Belt