This badge was issued to Ahmad Luqman Ahmad Firdaus on 10 Nov 2023.
Expires on 10 Nov 2025
Genesys Cloud CX: Scripting Certification
Issued by
Genesys
This certification tests the ability of users to create contact center scripts and their familiarity with industry best practices. It is intended for users who create contact center scripts.
Additional DetailsSkills
- Genesys Cloud CX Scripting – Add Script Variables
- Genesys Cloud CX Scripting – Configure Actions in Scripts
- Genesys Cloud CX Scripting – Configure and Schedule a Callback
- Genesys Cloud CX Scripting – Configure Blind and Consult Transfer
- Genesys Cloud CX Scripting – Configure Data from External Source
- Genesys Cloud CX Scripting – Configure Script Templates
- Genesys Cloud CX Scripting – Create Scripts
- Genesys Cloud CX Scripting – Export and Import Scripts
- Genesys Cloud CX Scripting – Managing Scripts
- Genesys Cloud CX Scripting – Roles and Permissions
- Genesys Cloud CX Scripting – Script Editor Components