This badge was issued to Sahir Santosh Maharaj on 19 Dec 2022.
This credential earner has demonstrated a foundational knowledge of computer hardware and operating systems, software, programming, databases, networking and storage, cyber security essentials, cloud computing, and technical support. The individual understands hardware and systems and can identify skills and tools needed for common technical support scenarios, classify IT support levels, log a support ticket, connect to a computer remotely, and manage escalations.
- Type Validation
- Level Intermediate
- Time Weeks
- Cost Paid
Skills
Earning Criteria
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Pass all graded assessments and earn a course certificate.
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Courses included in the program are as follows:
Standards
The learning outcomes and skills acquired can be recognized as modules in subsequent educational courses, with a recommendation for recognition at EQF levels 4 to 5 for 4 ECTS credits. This certificate includes a workload of approximately 104 learning hours, providing a comprehensive learning experience.
Higher Education Institutions within the European Higher Education Area are obligated to recognize prior learning and non-formal learning experience, accepting up to a certain amount from non-university modules, provided there are no major differences in learning outcomes. Specific acceptance and applicability may vary by institution.