Account Management

Issued by Kennesaw State University

Individuals who have earned this credential have completed the Account Management Program offered by the Tenacity Center for Account Management and Client Retention at Kennesaw State University. These digital badge earners have demonstrated a deep understanding of the fundamentals of effective account management including: Understanding and Managing Expectations, Building and Nurturing Relationships, Delivering Technical Expertise, and Maximizing Client Retention.

Type Learning
Level Intermediate
Time Hours
Cost Paid

Additional Details

Skills

Account Management
Building Relationships
Building Trust
Client Centricity
Client Development
Client Retention
Creating Value
Managing Expectations

Earning Criteria

Completed 7 program levels related to the Clients for Life process.
Completed 28 quests and 150 learning challenges.
Completed 12 work-related to-do assignments.
Completed approximately 30 hours of online learning.