This badge was issued to Rodrigo Romao Franca Soares on 01 Dec 2021.
Expires on 22 Sep 2025
Genesys Cloud CX: Outbound Certification
Issued by
Genesys
This certification tests the ability of users to create, schedule, and sequence campaigns and utilize the various outbound dialing features offered by Genesys Cloud CX.
Additional DetailsSkills
- Genesys Cloud CX Outbound – Add a Call Rule
- Genesys Cloud CX Outbound – Build a Contactable Time Set
- Genesys Cloud CX Outbound – Campaigns
- Genesys Cloud CX Outbound – Campaigns Dashboard
- Genesys Cloud CX Outbound – Configure Attempt Controls
- Genesys Cloud CX Outbound – Contact List Filters
- Genesys Cloud CX Outbound – Contact Lists
- Genesys Cloud CX Outbound – Create a Campaign Sequence
- Genesys Cloud CX Outbound – Create Campaign Rules
- Genesys Cloud CX Outbound – Describe Outbound Settings
- Genesys Cloud CX Outbound – Dialing Modes
- Genesys Cloud CX Outbound – DNC Lists
- Genesys Cloud CX Outbound – Event Levels and Categories
- Genesys Cloud CX Outbound – Perform Audit Search
- Genesys Cloud CX Outbound – Roles and Permissions
- Genesys Cloud CX Outbound – Setup Wrap-Up Code Mapping