This badge was issued to Rafael Yada on 28 Nov 2016.
- Time Years
- Cost Free
Telecommunications Insights and Solutions (Silver)
Issued by
IBM
Able to apply new insights and solutions to change a company's business model and/or operating model.
- Time Years
- Cost Free
Skills
- Behavior Based Customer Analytics
- Benchmarks
- BSS
- Business Models
- Business Processes
- Customer Experience Analytics
- Digital Voice
- Industry Segments
- Industry Trends & Issues
- Internet Service Providers
- KPIs
- NFV
- Omni Channel Marketing
- OSS
- Regulatory Environment
- Telecommunications Infrastructure
- Telecommunications Service Providers
- Value Chain
- Video
- Wireless
Earning Criteria
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Must be an IBM Employee
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Industry Dynamics: Advise your clients based on industry research, experience and observations (e.g industry trends, competitive or regulatory pain points, industry benchmarks, key performance indicators, and the interdependencies of the value chain).
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IBM Technology Solutions and Services: Leverage knowledge of IBM's industry strategy, competitive offerings, and technologies to assess alternate solutions, evaluate the practicality and impact of implementation.
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IBM Technology Solutions and Services: Articulate the value of IBM's Technology Solutions and Services versus competitors.
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Client Value: Actively nurture IBM clients by delivering tangible business outcomes through leading effective discovery session, workshops, etc.
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Client Value: Develop recommendations for clients to address their specific business challenges/initiatives.
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Client Value: Create/leverage intellectual capital that demonstrates how IBM can improve client industry competitive position and/or deliver tangible business value.
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Industry Eminence : Use IBM and external knowledge resources and communities to locate and collaborate with industry experts.
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Industry Eminence : Create intellectual capital and share with the broader industry community through Intellectual capital repositories and social networks.
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Industry Eminence : Earn trust and establish meaningful relationships with your clients by leveraging your industry knowledge.
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Industry Eminence : Actively build an industry presence in internal and external industry communities: industry dimension and experience in profile, follow industry leaders, and amplification of industry relevant posts both IBM and non-IBM.
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Industry Eminence : Develop IBM staff to grow industry capabilities.
Evidence
IBM Career Framework, Experienced Level
This person created a summary of their professional experience demonstrating their industry understanding and application of that knowledge to deliver outstanding client value. Their achievements were validated against the criteria in the Providing Industry Insights Capability of the IBM Career Framework by SME Review