Google IT Support Certificate
Issued by
Coursera
Those who earn the Google IT Support Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.
Additional DetailsSkills
Earning Criteria
Standards
The learning outcomes and skills acquired can be recognized as modules in subsequent educational courses, with a recommendation for recognition at EQF levels 5 and 6 for their designated ECTS credits. This certificate includes a workload of approximately 137 learning hours, providing a comprehensive learning experience.
Higher Education Institutions within the European Higher Education Area are obligated to recognize prior learning and non-formal learning experience, accepting up to a certain amount from non-university modules, provided there are no major differences in learning outcomes. Specific acceptance and applicability may vary by institution.
Endorsements
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American Council on Education
This credential has been successfully evaluated by the American Council on Education for college credit and workplace competencies. It is recommended for a total of 12 college credits. For more information about ACE CREDIT evaluations, visit www.acenet.edu. -
American Council on Education
6 semester hours in computer information systems. in the lower-division undergraduate category -
American Council on Education
3 semester hours in computer networking. in the lower-division undergraduate category -
American Council on Education
3 semester hours in cybersecurity fundamentals. in the lower-division undergraduate category