This badge was issued to Nancy Guerra on 15 May 2024.
Relational Skills of Emotional Intelligence
Issued by
Key Step Media
The earner understands how and when to apply the 12 emotional intelligence (EI) competencies from Daniel Goleman's EI model: Emotional Self-Awareness, Focus, Emotional Self-Control, Positive Outlook, Adaptability, Empathy, Conflict Management, Teamwork, Inspirational Leadership, Coach and Mentor, Influence, and Organizational Awareness. These competencies enable the earner to cultivate resilience, build trust, manage conflicts, strengthen teamwork, influence others, and inspire innovation.
- Type Learning
- Level Foundational
- Time Weeks
- Cost Paid
Skills
- Cultivating flexibility to handle change, balancing multiple demands, and adapting to new situations with fresh ideas.
- Fostering the long-term learning and development of others by giving meaningful feedback and support.
- Gathering support from others with relative ease and creating a group who is engaged, mobilized, and ready to execute against a shared vision or goal.
- Guiding your own attention and that of your team and organization and knowing when to focus inward, when to attend to others, and when to focus outward for a broader view.
- Helping others through tense situations, tactfully bringing disagreements into the open, and defining solutions everyone can endorse.
- Inspiring and guiding others toward a common goal or vision, getting the job done, and bringing out the team's best qualities.
- Keeping disruptive emotions and impulses in check and maintaining your effectiveness under stressful or even hostile conditions.
- Reading a group's emotional currents and power relationships, and identifying influencers, networks, and dynamics within an organization
- Seeing the positive potential in people, situations, and events.
- Sensing the emotions and understanding the perspectives of others.
- Tuning into your own feelings, sensing inner signals, and recognizing how your feelings affect you and your performance.
- Working with others toward a shared goal, participating actively, sharing responsibility and rewards, and contributing to the team's overall capability.
Earning Criteria
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12 weeks of online, asynchronous coursework based on Daniel Goleman’s model of Emotional Intelligence
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Daily learning and application includes video, reading, audio, and reflection in the foundational competencies of: Emotional Self-Awareness, Focus, Emotional Self-Control, Positive Outlook, Adaptability, and Empathy.
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6+ hours of synchronous, facilitated check-ins and virtual trainings