Microsoft Global Challenger

Issued by Microsoft Global Challenger

Authorized by Microsoft

Earners of the Microsoft Global Challenger badge completed the 7 weeks course that provides the foundation content and practical application to deliver a differentiated experience for the customer by focusing on teaching the customer something about their business, tailoring the conversation and guiding the customer through the buying process. These individuals have proven themselves to be valuable partners to customers.

Additional Details

Skills

Account Management
Active Listening Skills
Commercial Insight
Communication Styles
Customer Engagement
Customer Intelligence
Deal Management
Effective Questioning Skills
Objection Handling
Opportunity Management
Persuasion
Pre-Call Planning
Social Selling
Stakeholder Management

Earning Criteria

Must be a Microsoft full-time employee.
Completed the 7 week long "Be a Microsoft Challenger" MOOC which includes videos, reading materials, a final assignment to outline a customer teaching message that reframes the customer's thinking and receive peer feedback.
Demonstrated the ability to develop insights, understand business needs and lead to a solution.
Demonstrated ability to build constructive tension that compels a customer to act.