This badge was issued to Matthew Long on 16 Dec 2019.
Expired on 16 Jun 2023Cisco Customer Success Manager (CSM) certification
Issued by
Cisco
Earners of the Cisco Customer Success Manager certification have validated knowledge and skills needed to deliver successful customer outcomes. They are competent in such skills as onboarding and solution implementation. They can identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals. Earners can identify new sales opportunities through the entire customer lifecycle.
- Type Certification
- Level Intermediate
- Time Hours
- Cost Paid