This badge was issued to Viktoriia Manzhola on 19 Jul 2022.
Expired on 19 Jul 2023
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Webex Customer Success Boot Camp
Issued by
Cisco
Exclusive program for Cisco employees to learn industry leading Customer Success practices. Earners of this badge have demonstrated their advanced understanding of the Customer Success role in driving effective adoption across the customer lifecycle, and have demonstrated proficiency in key operational activities and product expertise required of the Webex Customer Success role.
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Skills
- Business Drivers
- Business Strategy
- calculating business value
- Change Management
- Cisco
- collaboration specialist
- Customer Experience
- Customer Success
- define success measurement
- develop project plans
- develop use cases
- Drive Innovation
- drive successful outcomes
- Driving Execution
- end user communication
- Executive Sponsorship
- Life Cycle Management
- onboard users
- Project Management
- secure champions network
- secure leader sponsorship
- Stakeholder Management
- success stories
- Technical Readiness
- usage reports
- User Experience
- Webex
- Webex collaboration
- Webex Control Hub
- workplace integrations
Earning Criteria
-
Successfully complete the learning path and pass the assessment test.