This badge was issued to Eng Keong Choo on 13 May 2020.
Expired on 13 May 2023Cisco Customer Success Manager (CSM) certification
Issued by
Cisco
Earners of the Cisco Customer Success Manager certification have validated knowledge and skills needed to deliver successful customer outcomes. They are competent in such skills as onboarding and solution implementation. They can identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals. Earners can identify new sales opportunities through the entire customer lifecycle.
- Type Certification
- Level Intermediate
- Time Hours
- Cost Paid