Occupations
Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Software Application Developers
Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May coordinate computer programmers.
IT Infrastructure Services Analysts
Develop, test, operate, monitor, manage, and/or support IT services using a collection of hardware, software, networks, data centers, facilities, and related equipment.
Computer Network Architects
Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning, including analysis of capacity needs for network infrastructures. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Technical Support Specialists
Address difficult customer issues that require some detailed technical knowledge regarding the operation and features of the company's products. May act as a conduit between front-line support staff and technical engineers who are responsible for fixing product faults.