This badge was issued to Zac Heyer on 24 Jul 2023.

Google IT Support Professional Certificate
  • Type Learning
Additional Details

Google IT Support Professional Certificate

Issued by Coursera

Those who earn the Google IT Support Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.

  • Type Learning
Additional Details

Skills

  • Computer Networking
  • Customer Service
  • IT Infrastructure Services
  • IT Support
  • Operating Systems
  • Security
  • System Administration
  • Troubleshooting

Earning Criteria

Standards

ECTS Endorsement Level, Credit Hours & Workload
The learning outcomes and skills acquired can be recognized as modules in subsequent educational courses, with a recommendation for recognition at EQF levels 5 and 6 for their designated ECTS credits. This certificate includes a workload of approximately 137 learning hours, providing a comprehensive learning experience.
European Higher Education Requirements
Higher Education Institutions within the European Higher Education Area are obligated to recognize prior learning and non-formal learning experience, accepting up to a certain amount from non-university modules, provided there are no major differences in learning outcomes. Specific acceptance and applicability may vary by institution.

Endorsements