SRA-regulated law firms and practitioners have a duty to maintain high standards of service and competence – this is a regulatory and compliance priority. Unsatisfactory standards of services present a risk to people, business growth and revenue. It can also result in complaints and, consequently, disciplinary actions. The Client Care Microcredential brings you a comprehensive offer to cover essential client care topics – underpinned by compliance requirements and good practice guidance.

• Type Validation
• Level Intermediate
• Time Hours
• Cost Paid