This badge was issued to Rebecca Nuesink on 06 Aug 2023.
Customer Experience Fundamentals
Issued by
Santander
This badge introduces the main concepts about Customer Experience at a basic level. It certifies knowledge about what Customer Experience is, how it is applied in Santander, what are the differences with User Interface and User Experience, as well as the metrics used and their importance.
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Skills
Earning Criteria
-
Available in Spanish, Portugues, English and Polish (1) Complete the 4 modules on Learning Plan "Customer Experience: The recipe for success", and (2) pass the test with at least 70% correct answers. Complete the study of the contents by clicking on View additional information.