Talk / voice

Issued by Zendesk

Even in the age of emails, texts, and DMs, sometimes talking to a real human solves the problem fastest. Our integrated voice solution syncs with all other channels, and lets agents see all customer information right away. Now that has a nice ring to it.

Type Learning
Level Foundational
Time Hours
Cost Free

Additional Details

Skills

Administrator
Customer Support
CX
Support
Talk
Zendesk

Earning Criteria

This 1h 20m learning path contains 2 courses, lessons, downloadable content, and an assessment to learn Zendesk's voice solution. We recommend taking the courses in the path sequence to ensure a quality learning experience.