KCS v6 Verified Tool

Issued by Consortium for Service Innovation

The Consortium for Service Innovation offers a KCS v6 Verified Tool designation for vendors who provide tools (CRMs, Knowledge or Content Management Systems, etc.) that provide a complete set of functional capabilities required to enable all eight KCS practices.

Type Validation
Level Advanced
Time Weeks
Cost Paid

Additional Details

Skills

KCS In The Workflow
KCS Measurement
KCS Practices And Techniques

Earning Criteria

The KCS v6 Verified Tool designation requires the product to demonstrate clear and robust support to enable all eight KCS practices.