This credential earner has demonstrated foundational knowledge of workstation and laptop internal components, ports, connectors, and external peripherals. The individual can identify notational systems and describe how to install, set up, and modify a Windows operating system, use keyboard shortcuts, troubleshoot storage and memory issues, and update device drivers. The earner can describe recommended installation steps, the CompTIA troubleshooting model, and key business continuity practices.

• Type Validation
• Level Foundational
• Time Days
• Cost Paid