UC Xpress Associate

Issued by Access4

Access4 certifies that the earner of this badge knows how to provision and support our UC Xpress products. They know how to understand customer needs, design a call flow and provision the call flow in SASBOSS. They are confident navigating SASBOSS™, Access4's provisioning platform. They also know how to troubleshoot issues to identify the root cause.

Type Validation
Level Intermediate
Time Hours
Cost Free

Additional Details

Skills

CCaaS
Provisioning
SASBOSS™
UCaaS

Earning Criteria

Complete 3 hours of facilitated Training.
2 hours of digital learning
Pass an assessment with a minimum score of 80%