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CCaaS Certified Administrator

Issued by Afiniti

This certification is designed to cover the skills required to properly administer CCaaS solutions. This certifications covers products in the market today such as Genesys Cloud CX, Nice CXOne, Cisco Webex CC and Five 9.

Type Certification
Level Foundational
Time Days
Cost Paid

Additional Details

Skills

Earning Criteria

Deploy CCaaS infrastructure based on customer requirements