- Type Certification
- Level Foundational
- Time Months
- Cost Paid
Alvaria CXP Certified Development Professional
Issued by
Alvaria
Earners of the Alvaria CXP Certified Development Professional Badge have demonstrated their knowledge of Alvaria CXP's core functions for creating Interactive Voice Response (IVR) scripts, system management, and analytics of self-service application design across multiple channels. Badge earners have foundational knowledge from both a developer and user perspective in various environments, which include the use of CX Designer, CX Commander, and the CX Business UI.
- Type Certification
- Level Foundational
- Time Months
- Cost Paid
Skills
- Ability to monitor and analyze CX Servers & CX Services logs and trace files for troubleshooting
- Configure Data from External Resources
- Creation of Business Task on data collections for business end users
- Designing & Creating Chatbots
- Designing & Creating Interactive Voice Response Applications
- Designing & Creating Mobile Web Applications
- Dialog Flow Design
- Formatting Data Structures
- Importing & Exporting Applications
- Integration with Microsoft LUIS
- Understanding and Usage of grammars and DTMF
- Understanding HTML, XHTML & CSS
- Understanding Language semantics for Chatbot design
- Understanding of Natural Language Understanding (NLU)
- Understanding of Object Oriented approach
- Understanding the Alvaria CXP Architecture for Premise, Hosted and Cloud
- Understanding the CX Business UI
- Understanding the CX Commander
- Understanding & Usage of Expressions and Hyperlinks
- Understanding & Usage of JSON and XPATH mapping
- Understanding & Usage of Text to Speech (TTS) & Automatic Speech Recognition (ASR)
- Understanding & Usage of Web-drivers
- Understanding VoiceXML
- Use of JavaScript in IVR Applications
Earning Criteria
-
Passed the Alvaria CXP Certified Development Professional Exam