- Type Certification
- Level Intermediate
- Time Months
- Cost Paid
Alvaria Quality Partner Certified Expert - Install and Support
Issued by
Alvaria
Earners of the Alvaria Quality Partner Certified Expert Badge have their demonstrated knowledge of Alvaria Quality's general usage. Topics include generating recording rules, evaluation form creation, reviewing recordings and much more in order to solidify the foundational knowledge of operating a Quality system from both a managerial and user administrator perspective. Earners have also demonstrated their knowledge of installation and configuration within a premise and hosted environment.
- Type Certification
- Level Intermediate
- Time Months
- Cost Paid
Skills
- Agent Desktop Client Configuration
- Alvaria Quality Calibration
- Alvaria quality system architecture
- Alvaria Quality User Administration
- Define and troubleshoot Alvaria Quality Processes
- Disaster Recovery
- Evaluation Forms
- Export Recordings
- Import Recordings
- Installation And Configuration
- Mentor Desktop Client Configuration
- Monitoring Interactions & Recording
- Recording Rules
- Server Role Configurations
Earning Criteria
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Passed the Alvaria Quality Partner Certified Expert - Install and Support Exam