- Type Certification
- Level Advanced
- Time Years
- Cost Paid
Alvaria Workforce Partner Certified Master - Install and Support
Issued by
Alvaria
Earners of the Alvaria Certified Master of Install and Support Badge achieved expert level of knowledge of the core functions of the Alvaria Workforce Suite of Products and demonstrated their mastery to install, configure, and support the users. Recipient is proficient in the configuration and administration of various Workforce functionalities and their expertise proven in Forecasting, Scheduling, Tracking Tools and maximizing the features of Intra Day Performance and Schedule Optimizers.
- Type Certification
- Level Advanced
- Time Years
- Cost Paid
Skills
- Administering Agent Productivity
- Administering Checker Rules
- Administering Notification Server
- Administering Real-Time Adherence
- Administering Request Bids (Vacation Bids)
- Administering Request Management
- Administering Schedule Trades
- Administering Shift Bids
- Administering the Workforce Optimization Dashboards
- Advanced Forecasting Historical Patterns
- Advanced Forecasting Scenarios
- Advanced Schedule Templates
- Advanced Trial Schedule Management
- Installing and Supporting Workforce Core Applications
- Installing and Supporting Workforce Empower
- Installing and Supporting Workforce Engagement Management
- Installing and Supporting Workforce Motivate
- Installing and Supporting Workforce Notification Server
- Installing and Supporting Workforce Perform
- Installing and Supporting Workforce Real Time Adherence
Earning Criteria
-
Passed the Alvaria Workforce Partner Certified Master - Install and Support Exam