- Type Certification
- Level Advanced
- Time Years
- Cost Paid
Alvaria Workforce Partner Part 1 of 2
Issued by
Alvaria
Earners of the Alvaria Workforce Partner Part 1 of 2 badge have demonstrated mastery of the core functions of the Alvaria Workforce Suite of Products. Recipient is considered an expert with the options for configuration and administration of various Workforce functionalities. Expert level knowledge has been achieved with Forecasting and Scheduling. Proficiency has been demonstrated in all tracking tools and the features of Intra-Day Performance and Official Schedule Optimizers.
- Type Certification
- Level Advanced
- Time Years
- Cost Paid
Skills
- Administering Advanced Tracking Tools
- Administering Intra Day Performance
- Auto Run Service Administration
- Back Office Performance Administration
- Employee Datacenter Module Administration
- Encompass Administration
- Fundamentals of Intra-Day Work Assignment
- Fundamentals of Multi Channel Scheduling
- Maintaining Historical Patterns in Forecasting
- Managing and Maintaining Forecasting
- Multi Channel Forecasting Administration
- Perform Workforce Alarms Administration
- Preference-Based Workforce Scheduling
- Reserve Module Administration
- Roster-Based Workforce Scheduling
- Staff, Contact and Schedule Allocation Administration
- Superstate and Shrinkages Administration
- Template-Based Scheduling Administration
- Understands Forecast Parameters
- Workforce Configuration and Administration
- Workforce Empower Segment Export Administration
- Workforce Scheduling Administration
- Workforce Tracking Tools and Intra-Day Performance
Earning Criteria
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Earners of this badge have passed the Alvaria Workforce Partner Part 1 of 2 Exam