Service Integration and Management (SIAM™) Professional
Issued by
APMG International
The badge holder can analyse, plan, build and inspect a multi-service provider environment. The badge holder has validated multi-sourcing skills - able to help organisations manage their service providers. Has a proven understanding of how to align multiple service providers with an organisation's goal of delivering optimal service. By improving communication between teams (both in-house and outsourced) a badge holder can ensure that clients receive the best possible service.
Additional DetailsSkills
- Change Manager
- Cost Reduction Strategies
- Customer Service Delivery
- Customer Service Management
- IT Business Management
- IT Change Management
- IT Management
- Management Processes
- Multi-sourcing
- Process Architect
- Program Manager
- Project Manager
- Quality Management
- Service Intergration And Mangement
- Service-Oriented Architecture
- Supplier Management