Core Skills for Delegates

Issued by The Australian Trade Union Institute (ATUI)

This course provides the practical skills, knowledge and confidence needed to be an effective delegate. It is built for those embarking on a role as a delegate for the first time. Through this course participants gain the practical skills, knowledge and confidence they need to effectively represent workers’ interests.

Type Learning
Level Foundational
Time Days
Cost Paid

Additional Details

Skills

Handle Objections
Identify Workplace Issues
Recruitment Conversations

Earning Criteria

Describe the role of a workplace union Delegate
Talk to workers about joining the union
Organise their workplace
Identify and recruit workplace activists
Explain workers’ rights and entitlements in a specific context
Analyse clauses in industrial Awards and Agreements
Support union members to solve problems