AXP Public Cloud Administrator

Issued by Avaya

Earners issued with the AXP Public Cloud Administrator (ASAC - 0036) certificate demonstrated a basic to intermediate level of technical knowledge to administer a specified Avaya Solution.

Type Validation
Level Intermediate
Time Hours
Cost Free

Additional Details

Skills

Administration
Agent Desktop
Avaya Conversational Intelligence
Avaya Experience Platform™
AXP Public Cloud
CCaaS
Cloud
Communications Cloud
Configuration
Contact Center
Customer Experience
Customer Journey
Digital Channels
Inbound/Outbound Dialer
Inbound/Outbound Self-Services
Voice
Webchat

Earning Criteria

Administering AXP Public Cloud Specialized Test (61380T) - retired
Administering AXP Public Cloud Specialized Test (61381T)