- Type Experience
- Level Foundational
- Time Hours
- Cost Free
Liskeard Library Customer Experience Host – Coffee Connoisseur
Issued by
Badge Nation
Earners of this badge have completed coffee training, an essential element to their job role as a Customer Experience Host at Real Ideas.
- Type Experience
- Level Foundational
- Time Hours
- Cost Free
Skills
- Barista Training
- Espresso Machine Upkeep
- Follow Instructions
- Food Service
- Listening
- Master A Skill
- Participate
- Training
Earning Criteria
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Earner has completed specialist coffee training. They participated in a hands-on session with the guidance of a member of Real Ideas coffee supplier. This training covers the methods and process of how to make coffee to a professional standard along with coffee machine care/maintenance.
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Earner has learnt how to confidently make all drinks on the Real Ideas menu and knows the correct sizing and presentation for each drink, as a result staying aligned with the company guidelines and creating a consistent dining experience for customers.
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Earner has gained an understanding of how to steam milk for various coffee drinks, including plant-based milks. They have worked in a way that prevents cross-contamination, as a result staying within Health and Safety.
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Earner has learnt how to clean and maintain the café’s coffee machine. They know that this should be done during the opening/close of their shifts and when needed, during the day.
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This badge is only available to Students, Members or Employees.
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5 Barras Street, Liskeard, Cornwall, United Kingdom, PL14 6AD
Standards
This badge has been mapped to the Participation Layer of the Cities of Learning Badging Standard. The earner has met expectations, can interact with learning and is able to join in with others.