PC Hardware/Software Support

Issued by Ball State University

CompTIA A+ certification is the starting point for a career in IT and validates foundational skills across a variety of devices and operating systems. Earners of this credential have proven they are able to perform critical IT support tasks and will identify the go-to person in end point management & technical support roles. Ball State will grant three college credits for our PC Hardware/Software course to individuals who have earned this badge and are enrolled at Ball State.

Type Certification
Time Weeks

Additional Details

Skills

CompTIA A+
Cyber Security
Endpoint Management
Operating Systems
Scripting
Technical Support
Troubleshooting (Problem Solving)
Virtualization

Earning Criteria

Pass the A+ national certification exam with 80% or better
Successfully complete the capstone project
Install and configure end-user devices and software
Address connectivity problems
Perform basic cybersecurity mitigations
Troubleshoot common problems to diagnose and resolve issues
Demonstrate basic knowledge of scripting, the cloud, and virtualization