Students will learn foundational elements of improvement science-How to apply quality tools how to use the Malcolm Baldridge quality framework to drive revenue growth-Strategies for identifying the root cause of any problem or challenge-Using improvement science concepts and tools to drive culture change-Creating actionable strategies for obtaining and using the right data in change efforts-How to apply people-centered leadership skills to support change and encourage staff participation.

• Type Certification
• Level Advanced
• Cost Paid