Professional Customer Contact Center Management (P3CM)
Issued by
Bellevue University
Student has demonstrated mastery of skills related to Convergys' customer contact center. The earner is able to lead a dynamic and effective customer service center and to recruit leaders for this vital operational area of the company.
Additional DetailsSkills
Earning Criteria
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To earn this badge, students must have completed coursework designed exclusively for Convergys' customer contact center.