The badge earner is able to: Describe the foundational principles of design thinking to improve the patient experience, explain creative and critical thinking processes to healthcare practices, apply creative and critical thinking techniques to benefit all key stakeholders in the healthcare system, discuss the design-thinking framework for collaborative problem-solving as it applies to healthcare and apply key design-thinking practices to improve patient or persona experiences.

• Type Validation
• Level Foundational
• Time Hours
• Cost Paid