- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
BPS IT Service Management Foundation
Issued by
BPS
Este badge o insignia digital en cobranding entre BPS y UCM acredita que la persona que la obtiene ha participado en una capacitación sobre Best Practices para la Gestión de Servicios TI (ITSM)
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Skills
- Change Management
- Configuration Management
- Continual Improvement
- Customer
- Help Desk
- Incident Management
- Information Security Management
- ISO/IEC 20000
- ITAM
- IT Asset And Service Management
- IT Asset Management
- IT Governance
- IT Management
- IT Service Management
- ITSM
- Problem Management
- Relationship Management
- Release Management
- Service Desk
- Service Level Management
- Supplier Management
- User Experience Design (UX)
- Value
- Value Chain
- Value Creation
- Value Propositions
- Value Stream Analysis
- Value Stream Mapping
Standards
Specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS)