The Braze Certification Customer Engagement Skills Badge earners are comfortable with ideas about modern customer engagement approaches, new strategies and perspectives based on the modern technology landscape. They understand the foundations of customer engagement and communicate the value of customer engagement. Earners grow their audience with empathy, advocate for customer engagement resources and needs, apply knowledge of customer experience best practices to drive business goals.

• Type Certification
• Level Foundational
• Time Hours
• Cost Paid