- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Workforce Management for Team Leaders
Issued by
Call Design
This badge earner has successfully completed Call Design's WFM For Team Leaders course. Upon completion of the course, participants understand the importance of workforce management and have gained an insight into techniques used to help make better business decisions and identify resourcing requirements to become more effective leaders in a contact centre.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid