Badge recipients understand the impact of top-notch customer service on organizational success. They have learned a model for customer interactions that ensures they consistently meet or surpass customer expectations. Earners have learned how to adeptly convey challenging information to customers and navigate emotional responses to achieve optimal outcomes. They can apply principles that foster trust, establish rapport, and exhibit unwavering dedication to high-quality customer experiences.

• Type Learning
• Level Foundational
• Time Days
• Cost Paid