Certified Home Care Professional Operator©
Earners of the CHCPO© badge demonstrate an understanding of compliance standards in home care and apply knowledge in their current organizational role. Earners understand and implement quality improvement metrics, evaluate leadership skills and apply new knowledge in day-to-day activities, analyze workforce management needs and employee engagement tactics. They also apply fiscal management skills, and increase knowledge of ethically appropriate business development strategies.
- Type Certification
- Level Foundational
- Time Days
- Cost Paid
Skills
- Account Strategy
- Budgeting
- Business Development
- Change Management
- Communication Strategies
- Customer Service
- Employee Engagement
- Ethical Standards And Conduct
- Fiscal Management
- Home Care
- Leadership
- Quality Improvement
- Recruiting
- Referral Generation
- Regulatory Compliance
- Strategic Planning
- Survey Process
- Teamwork
- Workforce Management