CICM Level 2 Diploma in Credit and Collections
Earners of this badge have met the knowledge and skills requirements for credit controllers, collectors and enforcement agents working in operational roles. This CICM qualification is regulated by the qualification regulators in England (Ofqual), and holders would have passed four awards (units) in areas such as credit control/collections, business communications and personal skills, telephone collections, credit management, consumer collections or taking control of goods.
- Type Certification
- Level Foundational
- Time Years
- Cost Paid
Earning Criteria
Standards
The qualification aligns to the apprenticeship standards developed by employer groups in England, and regulated by the Institute of Apprenticeships and Technical Education (IfATE). The Standards outline the knowledge, skills and behaviours expected of credit controllers and collectors at the end of an apprenticeship.