Problem Solving
Issued by
City of West Sacramento
The owner of this badge has demonstrated the ability to solve problems in a workplace setting by defining a problem and considering possible causes, gathering relevant information, seeking input, generating potential solutions, and identifying the best solution based on the advantages and disadvantages of each alternative.
- Type Experience
- Level Foundational
- Time Weeks
- Cost Free
Skills
- Collaboration
- Diversity And Inclusion
- Evaluation of Alternatives
- Information Gathering
- Problem Identification
- Problem Solving
Earning Criteria
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Defines problems by identifying all potential parts and related causes.
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Gathers and organizes relevant information about a problem from multiple sources.
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Seeks and leverages diverse perspectives to generate potential solutions to a problem.
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Identifies alternative ideas and processes that are more effective than those that are contributing to the problem.
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Evaluates the advantages and disadvantages associate with each potential solution.
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Selects and implements the best solution based on evaluation of the advantages and disadvantages of each.