Navigating Mental Health Issues in the Workplace
Issued by
College of the Canyons
Earners of this certificate have identified and demonstrated the appropriate Mental Health First Aid action plan for individuals who may be experiencing a mental health problem and crisis including connecting individuals to professional resources. They have also demonstrated empathetic strategies and good listening skills to build strong connections with customers, clients, and co-workers from diverse backgrounds and differing points of view.
Earning Criteria
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NC.CSKL 013 | Mental Health First Aid in the Workplace | Learn how to identify the risk factors and warning signs of mental health problems and how to respond appropriately. Emphasis will be placed on mental health problems and crises for all individuals and environments with additional information on support and resources in the work environment. Upon successful completion of this course, students will receive a Mental Health First Aid Certificate.
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NC.CSKL 017 | Empathy | Examine the importance of empathy in trusted relationships and successful collaborations. Emphasis is placed on developing empathy, building strong connections, and utilizing good listening skills to fully understand the needs of customers, clients, and co-workers from differing backgrounds and points of view.