Conflict Management
Issued by
Community College of Vermont
Earners of this badge are able to assess their style of conflict management, apply skills required to effectively manage conflict, and proactively implement strategies to avoid potential conflict in the workplace.
- Type Validation
- Level Foundational
- Time Weeks
- Cost Paid
Earning Criteria
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Complete readings and discussions in 5 modules. Topics include conflict management models, levels of conflict, conflict management, conflict resolution, nonverbal communication & the roles of perception, cognition & emotion, empathy, positive reinforcement & leadership, total conflict management, and the physical space in the practice of conflict management.
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Apply knowledge and concepts of conflict management through a series of assignments that use highly relevant scenarios and interactive activities.