Improving Workplace Communication

Issued by Community College of Vermont

Earners of this badge are able to set priorities, improve communication effectiveness, build rapport, and handle conflict through better communication inside and outside the group environment.

Type Validation
Level Foundational
Time Weeks
Cost Paid

Additional Details

Skills

Active Listening
Emotional Intelligence
Nonverbal Communication
Organizational Communication

Earning Criteria

Complete readings and assignments in 5 modules. Topics include emotional intelligence (EQ), cognitive dissonance, self-assessment in the context of adverse childhood experiences (ACEs), stress coping mechanisms, working with nonverbals, cognitive bias, organizational communication, the role of attitudes, beliefs, & values in workplace communication, and trust repair.
Apply knowledge of workplace communication strategies through a series of quizzes and a final exam that uses highly relevant scenarios and questions.