Cornerstone Case Submission Micro-certification
Issued by
Cornerstone
This micro-certification earner has sufficiently demonstrated the ability to troubleshoot product issues and effectively document cases, thus enabling Cornerstone Product Support to quickly understand and commence replication of the administrator’s product challenge, resulting in a higher efficiency in case routing.
- Type Validation
- Level Foundational
- Time Hours
Earning Criteria
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Complete the Troubleshooting Fundamentals curriculum and skill check.
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Complete the Defect Case Submission Micro-certification.
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This badge is for Cornerstone clients.