Coaching: Supportive and Directive Approaches

Issued by Dale Carnegie Training Mid-South

Coaching associates to help them achieve their goals and adhere to company directives are primary responsibilities of a manager, and some of the most challenging. To coach to specific behaviors or actions, managers will use either supportive or directive techniques. By evaluating their team members’ individual strengths and opportunities, a strong leader will know which technique to use and when.

Type Certification
Level Advanced
Time N/A
Cost Free

Skills

Coaching
Communication
Leadership

Earning Criteria

In this workshop, you analyze the difference between supportive and directive coaching. You explore supportive coaching to help encourage associates to adapt to alternate ideas or processes, and directive coaching to modify behavior. How to anticipate and address different responses to coaching is covered to ensure coaching sessions are constructive and respectful.