Develop with Dell Career-Ready - Tech Support Professional
Issued by
Dell Technologies
Earners of this badge are able to: 1) identify and describe the function of common client and enterprise hardware components; 2) identify proper troubleshooting procedures to address common client and enterprise hardware issues; and 3) provide appropriate technical support customer service.
- Type Certification
- Level Foundational
- Time Weeks
Skills
Earning Criteria
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Learners complete on-demand courses and assessments related to troubleshooting common client and enterprise hardware problems. Learners also participate in live, virtual sessions which address various tech support customer service topics.